Essay about 701 Interview Questions

High-Impact Interview Questions

701 Behavior-Based Questions to Find the Right Person for Every Task

Victoria A. Hoevemeyer

Foreword by Paul Falcone

American Management Relationship

New York • Atlanta • Brussels • Chicago • Mexico Town • Bay area Shanghai • Tokyo • Toronto • Washington, D. C.


Foreword Acknowledgments Introduction PHASE 1 Meeting with: The Way It really is (Warts and All) Traditional Interview Concerns Situational Interview Questions Brainteaser Interview Questions Stepping Back to the Big Photo CHAPTER 2 The What, When, and Why of Competency-Based Behavioral Interviewing Precisely what is Competency-Based Behavioral Interviewing? How is CBBI Different from Additional Interviewing Designs? Moving to CBBI Arguments to CBBI Why Use Competency-Based Behavioral Meeting with? Key Benefits of Using CBBI CHAPTER several Competency-Based Behavioral Interview Queries The Lacking ‘‘Leadership'' Expertise Soliciting Unfavorable Incidents

xi xix you 5 five 9 10 14

seventeen 19 21 24 thirty-one 36 thirty seven 39 39 40 vii

viii Test CBBI Concerns: Action Positioning Ambiguity (Ability to Package With) Deductive Skills Approachability Business Acumen/Understanding the Organization Job Ambition Caring About Direct Reports Change Management Convenience Around Larger Management Conversation (Oral) Connection (Written) Consideration Composure Conflict Management Facing Direct Survey Problems/Issues/Concerns Continuous Improvement Co-operation Courage Creativity/Innovation Customer Target Decision Making Abordnung Detail Orientation/Attention to Details Developing Immediate Reports (Providing) Direction in front of large audiences Diversity (Valuing and Encouraging) Emotional Intelligence/Awareness Empowerment Ethics/Values/Integrity Fairness to Direct Studies Flexibility/Adaptability Functional/Technical/Job Skills Aim Setting/Accomplishment/Focus Hiring/Staffing (Using) Laughter Influencing/Persuading Details Gathering Data Sharing Initiative


forty two 42 43 43 44 44 45 46 46 47 48 49 60 51 52 53 54 54 fifty-five 56 57 59 fifty nine 60 sixty one 61 63 63 64 66 66 67 69 70 71 71 72 73 73


ix Interpersonal Skills/Savvy Learning/Knowledge Buy and Program Listening Supervisor Relationships Managing and Computing Work Overall performance Motivation Discussion Organization Organizational Agility/Awareness Joining up (Internal/External) Persistence Peer Relations Perseverance Personal Growth and Development Perspective Planning/Priority Setting Political Awareness/Savvy Presentation Skills Problem Solving Procedure Management Resource Management (Showing) Respect Outcomes Orientation Risk Taking Protection in the Workplace Self-Improvement, Learning, and Development Stewardship/Corporate Citizenship Strategic Planning/Thinking Stress Management Systems Administration Systems Considering Taking Charge Teamwork (Encouraging and Building) Team-work (Working together Player) Technology Management/Utilization Time Management Trust Understanding Others Vision and Purpose 74 76 76 77 seventy seven 78 seventy nine 80 eighty 81 82 83 83 84 eighty five 86 87 88 88 90 91 91 ninety two 93 93 94 ninety five 96 96 97 ninety-seven 98 98 100 101 101 102 103 103 105


Prying or Followup Questions

x CHAPTER your five Initial Telephone Screening Interview 1 . Developing and Utilizing a Telephone Screening process Form 2 . Keeping the Interview Short several. Avoiding a great In-Depth Discourse on the Job Requirements 4. Executing a Legal Interview 5. Using the Proper Gear CHAPTER 6 Creating the Interview Guide 1 . Summary/Overview installment payments on your CBBI Queries 3. Score Scales PHASE 7 Putting together the Interviewer Data


111 112 124 125 125 125 127 127 130 132 149 153 153 one hundred and fifty six 157 158 161 167

CHAPTER almost eight Where Will you Go came from here? Performance Administration Individual Performance Improvement Plans Training and Development Succession Planning Assets and References Index


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References: one hundred sixty five

Interview Inquiries: Studies of Validity. '' Personnel Psychology 48 (1995), pp


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